Privacy Policy

Welcome to Serene. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or make a purchase. We are committed to safeguarding your privacy and ensuring that your personal data is handled in accordance with applicable privacy laws.

 

 Information We Collect

 

Personal Information

When you make a purchase or contact us, we may collect personal information such as your name, email address, phone number, shipping address, and payment details.

 

 Usage Data

We may also collect information about your interactions with our website, including your IP address, browser type, operating system, and pages visited.

 

How We Use Your Information

 

 To Process Orders

We use your personal information to process and fulfill your orders, including shipping and billing.

 

 To Improve Our Services

We analyze usage data to improve our website, enhance user experience, and personalize your interactions with us.

 

 To Communicate With You

We may use your contact information to send updates about your order, respond to your inquiries, and provide marketing communications if you have opted in to receive them.

 

Sharing Your Information

 

Third-Party Service Providers

We may share your personal information with third-party service providers who assist us with processing payments, shipping orders, and managing our website. These providers are bound by confidentiality agreements and are only authorized to use your information for the purposes specified.

 

 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

​

 Data Security

 

We implement reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

 

Your Rights

​

Depending on your jurisdiction, you may have certain rights regarding your personal information, including the right to access, correct, or delete your data. If you wish to exercise these rights or have any questions about your personal data, please contact us at [Your Contact Information].

 

 Children's Privacy

 

Our website is not intended for individuals under the age of 16. We do not knowingly collect or solicit personal information from children under 16. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete such information.

 

 Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page and update the effective date at the top. Your continued use of our website constitutes acceptance of the revised policy.

​

​

​